Frequently Asked Questions
How do I get started?
Schedule a free 15-minute discovery call by phone, email or through our client portal. We'll talk through your concerns and help you decide on the right next step.
Is there a waitlist?
No. We currently have no waitlist, so you can usually get started soon after your free 15-minute call.
What does "integrative" mean?
It means we look at the whole child, not just a symptom checklist. Sleep, stress, health, learning, family life and school all shape how a child focuses and behaves, so we consider all of them. We also work alongside you and your child's other providers, such as pediatricians, schools and therapists, to build one plan that fits your child.
Do you accept insurance?
We are a private pay practice and do not bill insurance. Please contact us with any questions about payment.
What is a Good Faith Estimate?
Under the No Surprises Act, if you are not using insurance, you have the right to receive a Good Faith Estimate of expected charges before your services. Ask us for one at any time.
What ages do you work with?
Our focus is on children and adolescents, with evaluations, parent consultations and treatment planning designed around kids and their families. We also offer comprehensive adult ADHD evaluations, which are especially helpful for parents who recognize themselves in their child's story. The Safe and Sound Protocol (SSP) is available for both children and adults, individually and through our groups, including the Nervous System Reset for Moms.
Do you offer telehealth?
Yes, telehealth appointments are available for some services. Testing sessions take place in our Charlotte office.
Will you coordinate with my child's school or doctor?
Yes. With your written permission, we coordinate with schools, physicians and other providers. The first 15 minutes of provider consultation are included with evaluations.
Will my child's school accept your evaluation?
Our reports are written to be useful to schools, with clear findings and practical recommendations for the classroom. Public schools are required to consider outside evaluations when deciding on supports such as a 504 plan or IEP, though each school team makes its own eligibility decisions. With your permission, we can talk with your child's school to help the recommendations translate into real supports.
Do you prescribe medication?
No. As psychologists, we do not prescribe medication. If medication may be helpful, we share our findings with your child's pediatrician or a psychiatric provider and coordinate with them, so everyone is working from the same plan.